Refund &
Cancellation
Legal
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Deposits
Deposits
A deposit is required to secure your date. This deposit is non-refundable if you cancel your session.
Cancellations
Cancellations by Client
If you choose to cancel your session, the deposit will not be refunded. Cancellations made within 48 hours of your scheduled time may result in the full session fee being charged.
Our Cancellation
If We Need to Cancel
In the rare event that we have to cancel your booking, we will refund everything you have paid, including your deposit. We'll also work with you to find a new date if you'd prefer to reschedule.
Rescheduling
Rescheduling
You may reschedule one time at no extra cost, based on availability. Additional rescheduling may require a new deposit.
Questions
For questions about our refund or cancellation policy, contact us at info@burnercreative.com .